Terms of Service

These Terms of Service (“Terms”) govern your (“You,” “Your,” or “Client”) use of any and all services offered by Microbridge, Inc. (“Microbridge,” “We,” or “Our”), including but not limited to legal research, legal writing, medical record summarization, medical transcription, professional transcription, back-office support, and other professional services (collectively, “Services”). By accessing or using Our Services, You agree to be bound by these Terms.

Acceptance of Terms

By clicking “Sign Up,” using the Services, or otherwise engaging with Microbridge, You confirm that You have read, understood, and agreed to these Terms, which constitute an agreement between You and Microbridge. If You are accepting these Terms on behalf of a company, law firm, or other organization, You represent and warrant that You are authorized to do so and that the entity You represent accepts and agrees to be bound by these Terms.

Modifications to Terms

Microbridge reserves the right to modify, amend, or update these Terms of Service at any time, at its sole discretion, without prior notice. Changes to the Terms become effective immediately upon posting to Our website or upon direct notification to You. Your continued use of the Services after such changes constitutes Your acceptance and agreement to the revised Terms. You are responsible for reviewing the Terms periodically to stay informed of any updates.

Use of Services

Microbridge’s Services are for professional use only. You represent and warrant that You have the authority to enter into this agreement. All information provided to Microbridge is accurate and lawful. You will not use the Services for any unlawful or unethical purpose.

Disclaimer: Not Legal Advice

Microbridge is not a law firm and does not provide legal advice. Our Services—while professional and tailored—are delivered for informational and drafting support purposes only and do not constitute legal representation or legal advice. Clients are solely responsible for reviewing all documents for legal sufficiency and submitting them at their own discretion and risk.

Client Responsibilities

You are solely responsible for providing complete and accurate instructions and all relevant information necessary for the performance of the Services. Upon receipt of each deliverable from Microbridge, You must carefully review the document for accuracy, completeness, legal compliance, and suitability for its intended use. Microbridge does not assume responsibility for the final content or legal effect of any document once delivered. You retain full responsibility for all decisions regarding the use, submission, or reliance on any deliverable in Your legal or professional matters.

Warranties & Disclaimers

Microbridge represents that Services will be provided in a good and workmanlike manner. However, all Services and deliverables are provided “AS IS.” We make no express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Clients are solely responsible for reviewing deliverables for content and accuracy prior to use. No oral or written information shall create a warranty unless expressly incorporated in these Terms.

Confidentiality & Data Security

Microbridge is committed to safeguarding the confidentiality and privacy of client data. We will not disclose, sell, or share any client information to third parties except as required to fulfill the Services or by law. Access to client data is strictly limited to authorized personnel on a need-to-know basis and is handled in accordance with data protection best practices.

We implement industry-standard security measures to protect client data from unauthorized access, alteration, disclosure, or destruction. Microbridge processes client data exclusively to fulfill the Services requested and only under the Client’s direction.

However, while We strive to protect Your data, We do not guarantee that unauthorized access will never occur and disclaim liability in the event of such access unless caused by our gross negligence or willful misconduct.

Conflict of Interest

Microbridge takes conflict of interest seriously. We avoid accepting assignments where a conflict may arise. Further, Microbridge reserves the right to refuse to provide requested Services at any stage in the event Microbridge discovers any conflict of interest or such conflict is brought into the knowledge of Microbridge.

Right of Refusal

Microbridge reserves the right, at its sole discretion, to decline or discontinue any project or assignment at any time, including the right to refuse Services to any client or matter that presents an unreasonable risk or other concern. Microbridge may also refund any advance payment made, in whole or in part, without further obligation or liability. You agree that Microbridge shall not be held liable for any claims, losses, or damages arising from such refusal or discontinuation.

Billing & Payments

Microbridge shall invoice You for providing the Services, and You agree to pay all such invoices by the due date as agreed upon or stated in the invoices. Microbridge may, at its sole discretion, require full or partial payment in advance prior to delivery or the commencement of work on any assignment.

If payment is not received by the stated due date, Microbridge reserves the right to impose finance charges of two percent (2%) per month on the outstanding balance. In the event third-party services are required to collect a debt, You agree to be responsible for all associated collection costs, including court costs and reasonable attorney fees.

Electronic Transmission & Service Fulfillment

Unless otherwise agreed, all Services and deliverables are transmitted electronically via the Internet. Likewise, You agree to provide all necessary information, instructions, and documents to Microbridge electronically.

Client coordination and systems are managed by Microbridge, Inc. (USA), while the actual work is performed by and at the facility of Microbridge Pvt. Ltd. (India).

If Microbridge does not receive any written communication from You or Your representatives within ten (10) calendar days of delivery of the Services or documents, the Services shall be deemed fully accepted and satisfactory. No complaints or disputes regarding quality, content, or accuracy will be accepted after this period, including at the time of payment.

Intellectual Property

All original content, processes, and methodologies developed by Microbridge remain Our intellectual property unless expressly transferred in writing. You receive a limited, non-exclusive license to use deliverables for their intended professional purpose.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MICROBRIDGE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES—INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, BUSINESS INTERRUPTION, DATA LOSS, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES—ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

THIS LIMITATION APPLIES TO ALL CLAIMS, WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF MICROBRIDGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

MICROBRIDGE’S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY THE CLIENT FOR THE PARTICULAR DELIVERABLE(S) OR SERVICES GIVING RISE TO THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless Microbridge, its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers (“Indemnified Parties”) from and against any and all claims, liabilities, losses, damages, judgments, awards, costs, expenses, or attorneys’ fees arising out of or relating to Your use or misuse of the Services, Your violation of these Terms, or any third-party claim arising from Your materials, instructions, or reliance on the deliverables provided by Microbridge. The Indemnified Parties shall have no liability in connection with such matters, and You shall be fully responsible for any resulting costs or damages.

Force Majeure

Microbridge shall not be liable for any delay or failure to perform the Services caused by events beyond its reasonable control, including but not limited to acts of God, pandemics, accidents, civil unrest, acts or omissions of third parties, government-imposed restrictions, utility or infrastructure failures, or technological disruptions. Any such delay or failure shall not constitute a breach of these Terms of Service.

Governing Law & Dispute Resolution

These Terms and any disputes arising out of or relating to Your use of the Services shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. You agree that the exclusive jurisdiction and venue for any such disputes shall be the state or federal courts located in Denton County, Texas, USA.

Notwithstanding the foregoing, Microbridge, at its sole discretion, may elect to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services through final and binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

The arbitration shall take place in Denton County, Texas, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

If any provision of these Terms is deemed invalid or unenforceable, that provision shall be severed, and the remainder shall remain in full force and effect.

No Waiver

The failure of Microbridge to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Survival

The provisions of these Terms that by their nature should survive termination of the agreement, including but not limited to those relating to confidentiality, intellectual property, limitation of liability, indemnification, and dispute resolution, shall so survive.

Entire Agreement

These Terms constitute the entire agreement between You (the Client) and Microbridge regarding Your use of the Services, superseding all prior or contemporaneous discussions, agreements, or understandings, whether electronic, oral, or written. No communication, statement, or representation by Microbridge or its representatives, regardless of medium, shall modify these Terms unless expressly agreed to in writing by an authorized Microbridge representative.

These Terms of Service were last updated on March 24, 2025, and are effective immediately.